Dear D,
I wanted to thank you for a great training yesterday. You went out of the box by covering the source material from the source: By reminding us where to get more information about topics from the XXX guide, and then by walking us through the guide while getting insight and input from each of us in attendance, you really brought everything together from the YYY training series. You highlighted the key items that will help our team find, serve and keep clients, and you emphasized material that we all need to review to make sure we are well prepared for the upcoming ZZZ season.
Thank you for demonstrating knowledge and leadership in a unique and memorable way.
Sincerely,
Karen
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