Dear RB,
Thank you for sitting with me and your client Ms. IA when she came to the office to submit an claim today. She was upset and frustrated with the situation that led up to her claim, but upon seeing you she smiled and calmed down, and seemed much more comfortable having you there on her side to help. Thank you for creating a positive client experience and extra client loyalty. It made a difference to her and to me.
Sincerely,
Karen
eCard: Thank you stationery with pen.
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